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Workforce TeleStaff

A scheduling solution for public safety by public safety.

The automated tools of UKG® Workforce TeleStaff™ allow you to prebuild schedules and rosters, track employee certifications, and qualifications. HRTM team of experienced first responders and TeleStaff™ experts are uniquely qualified to analyze and offer real, time tested solutions to all your staffing needs, regardless of various unions or regulations.

The UKG® Workforce TeleStaff™ solution is a proven automated scheduling solution that organizations rely on to achieve their scheduling and workforce management goals. Workforce TeleStaff™ optimizes the scheduling, communications, and deployment of public safety personnel.


  • Automatic, rules-based assignment of overtime

  • Integrated communication

  • Better emergency response


  • Provides a flexible yet powerful architecture

  • Meets IT’s requirements for a highly available and easy to-maintain application

  • Supports vertical and horizontal scalability, failover, clustering, and load balancing

  • Helps optimize the scheduling, communications, and deployment of public safety personnel

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UKG  Workforce TeleStaff Technical Overview


TeleStaff Backup System

Ensure critical data is never lost. With HRTM's TeleStaff™ Backup System, data is safe and usable for core TeleStaff™ Functions.

HRTM TeleStaff backup system can be used as an interim tool to minimize manual functions and a solution to extract backup TeleStaff data on a pay period cycle. Cloud hosted or on premise, this backup function can export accumulative data to a legacy TeleStaff system for up to date reconciliation. HRTM Telestaff experts bring data to your fingertips with Excel spreadsheets, compatible with many of the core TeleStaff functions. More than just static data, it can also create future rosters for regular schedules and extra duty/deployable units assignments.


  • Safe And Secure Cloud Hosted Or On Premise

  • Easy Solution For Pay Period Data Reconciliation And Schedules

  • Data Delivered Excel Spreadsheets

Work with HRTM to optimize the scheduling, communications, and deployment of public safety personnel.

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