TeleStaff™ Application
Managed Services (TAMS)
We manage your system while you manage your people.
Staff shortages and a tight labor market can hinder the efforts of many organizations to retain the specialized skill sets required to properly administer their application software. Let HRTM handle your TeleStaff™ administration so you can free up vital resources to focus on your agency’s operations and strategic initiatives
Manage Schedule Changes
Add New Ranks And Shifts
Automatic Service Updates And
Application Contract Changes
Personalized Service To
Increase Efficiencies And
Enhance User Experience
Let HRTM's TeleStaff™ experts manage your application, freeing up your resources to focus on critical public safety concerns.
HRTM TeleStaff™ Managed Services (TAMS) can play an important role in increasing operational efficiency, containing costs and freeing up vital internal resources. By partnering with HRTM to outsource your TeleStaff application management, you remain in control of your business while taking advantage of our experts to handle all of your application administration responsibilities -allowing you to focus on your agency's operations and strategic initiatives.
TAMS Features:
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Manage Schedule Changes
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Add New Ranks
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Add New Shifts
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Apply Application Service Updates
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Manage UKG Support Tickets
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Conduct Health Checks To Proactively Identify
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Impacts To Improve System And Business Process
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Effectiveness
TAMS Benefits:
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Support Updates Due To Contract Changes
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Assist With Auctions
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Keep System Up-to-date With Latest Telestaff Service
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Apply Updates To System For Staff Changes
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Fill talent holes created by staff shortages and tight labor market for specialized skills
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Help You Continue To Realize Value As Both Your
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Business And User Needs Change And Technology Evolves
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Update Rules To Support Business Or Contract Compliance Changes
